When we talk about conflict, we mean moments when we find ourselves in difficulties when we interact with others. Everyone has experienced this and knows how unpleasant it can be.

These challenges can cause us to turn away or react negatively. Sometimes we spread blame or show disdain or even mock. These obstacles are often the same ones that prevent us from making changes.

For sustainable change to happen, we must first become aware of these obstacles, and have space to practice new patterns of response. When applying new skills to conflict situations, we discover a new sense of agency and witness the outcomes improving.

After building personal awareness around conflict, we take you one step further. You become empowered by learning certain techniques of mediation. In the role of a mediator, you can manage change processes consistently and confidently.